🤵‍♂️Contact Support

Contact Support

Experiencing an issue that our troubleshooting tips didn't resolve? Our Support Team is here to help you navigate through any challenges you're facing with the Blinks.to platform.

How to Reach Out:

Submit a Support Ticket: For the fastest assistance, fill out our support ticket form on the website. Please provide as much detail as possible, including:

• Your account username or email.

• A detailed description of the problem.

• Any error messages you've encountered.

• Screenshots that illustrate the issue (if applicable).

Email Us: Alternatively, you can send us an email directly at [e-mail]. Expect a response within 24 hours on business days.

Chat Support:

Blinks.to is here for you! Our website boasts a live chat support feature, conveniently accessible on all pages (excluding the app). Click on the vibrant orange chat widget at the bottom right of your screen. Engage with our live representatives for instant support, or drop your queries and requirements for a prompt response, even if we're momentarily offline. Your satisfaction is our priority!

Img 1 - Chat widget on all web pages

Img 2 - Click and chat with our representative

Before Contacting Support:

To help us assist you more efficiently, please check the following before reaching out:

1. User Guide and FAQs: Review our Help Docs and FAQs for immediate answers to common questions and issues.

2. Account Information: Have your account information handy if it's relevant to your issue.

3. Detailed Description: Be ready to describe the steps that led to the problem, so we can replicate the issue on our end.

4. Updates and Notifications: Make sure your app is updated to the latest version, and check if there are any notifications about outages or maintenance work that could be affecting your experience.

Our Commitment:

We're committed to providing you with excellent service. Our support team will work diligently to address your concerns and help find solutions to your problems. We strive to ensure that every interaction with our support staff is prompt, courteous, and helpful.

Feedback:

Your feedback is valuable to us. After your issue has been resolved, we'd love to hear about your support experience. Please consider leaving feedback to help us improve our services.

👉🏼 Click here to leave feedback, leave a feature request, report a bug or just view product roadmap

Thank you for choosing Blinks.to, and we look forward to serving you!